Shipping Policy:
the goods will be shipped from China.
Shipping time: about 15-20 days (not guaranteed)
Due to the impact of Covid-19 and the international air traffic jam, most delivery companies have suspended their delivery service guarantee for most of the shipments from any origin to any destination.
China to your country logistics service provider: Yanwen.
Home country: The local express company will be selected for delivery, and the United States is currently delivered by UPS.
If you have not received the goods for a long time, and you can see from the logistics information that it has arrived in your country,
please call USPS customer service and tell them the USPS tracking number.
Please note: What express delivery is selected in the country is determined by the logistics service provider, and we cannot choose.
Express tracking website: www.17track.net
US USPS website: www.usps.com
US USPS Phone: 1-800-222-1811/1-800-275-8777
About not receiving the goods:
(1) If the logistics information is not updated in your home country for a long time, please call USPS.
(2) If the logistics information shows the delivery destination but you do not receive the package, we do not assume any responsibility.
However, please contact us to assist you within 2 days of receipt of the goods shown in the logistics information.
(3) We do not accept any form of refund request on the premise that the logistics information shows confirmation of receipt.
(4) We are not responsible for lost, stolen, or delivered packages with correct or incorrect addresses.
(5) We are not liable for all packages returned due to "Invalid Address".
Order tracking:
Once our order system has processed the order, a tracking number will be sent to you via a confirmation email.
You can track your order by following the instructions provided in the email.
Express tracking website: www.17track.net
We do not accept requests for refunds and compensation due to long shipping times as the shipping time of packages is affected by various factors beyond our control.